If you encounter fault code 0000000F, it means that your Wispr is not receiving adequate power from the battery handle. This issue can typically be resolved by taking one of the following steps:
- Recharge the Battery Handle: Ensure the battery handle is fully charged before reconnecting it to your Wispr.
- Try a Different Battery Handle: If recharging does not resolve the issue, the battery handle may not be functioning correctly. Swap it out for another compatible handle.
- What type of handle are you using? Verify it is a compatible handle for the Wispr Digital Otoscope.
If the issue persists after trying these steps, please contact our customer support team for further assistance.